Privacy policy
URBAN FIGURE | PRIVACY & DATA PROTECTION POLICY
1. INTRODUCTION Welcome to urbanfigure.in. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how URBAN FIGURE PVT LTD collects, uses, and safeguards your information when you visit our store or make a purchase.
2. INFORMATION WE COLLECT When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, and time zone. Additionally, when you make a purchase, we collect:
-
Personal Details: Name, Billing Address, Shipping Address.
-
Contact Info: Email address (urbanfigurecare@gmail.com) and Phone number (+91 9982005148).
-
Payment Info: We process payments through secure gateways (like Razorpay/Cashfree). We do not store your credit/debit card details on our servers.
3. HOW WE USE YOUR INFORMATION We use the collected data to:
-
Fulfill your orders and arrange for shipping from our Jodhpur warehouse.
-
Communicate with you regarding order updates or promotional offers.
-
Screen our orders for potential risk or fraud.
-
Provide you with targeted advertisements or marketing communications we believe may be of interest to you.
4. THIRD-PARTY DISCLOSURES We share your Personal Information with third parties to help us use your data, as described above. For example:
-
Shopify: To power our online store.
-
Logistics Partners: To deliver your shirts and bags.
-
Google/Meta: To understand how our customers use the site and for advertising.
5. DATA SECURITY At Urban Figure, we use industry-standard encryption and security protocols (SSL) to ensure that your sensitive information is protected during transmission.
6. YOUR RIGHTS (Cookies & Tracking) Our website uses "Cookies" to enhance your shopping experience. You have the right to disable cookies through your browser settings; however, this may affect the functionality of some parts of our store.
7. DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. CHANGES TO THIS POLICY We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. CONTACT OUR PRIVACY OFFICER For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: Address: 300 Laxmi Nagar, BJS, Paota B Road, Jodhpur, Rajasthan. Email: urbanfigurecare@gmail.com